Returns & Exchanges

We want you to love your Crystal Skin products. If you're not satisfied, we're here to help.

30-Day Return Policy

We offer a 30-day return policy on all unopened products. If you're not completely satisfied with your purchase, you can return it for a full refund or exchange.

Return Requirements:

Products must be unopened and in original packaging
Returns must be initiated within 30 days of purchase
Original receipt or order confirmation required
Products must be in resaleable condition

Satisfaction Guarantee

If you experience any adverse reactions or are not satisfied with the results, please contact our customer service team. We may offer a partial refund or exchange even for opened products on a case-by-case basis.

How to Return

Step 1: Contact our customer service team at hello@crystalskin.com or call +1 (555) 123-4567

Step 2: Provide your order number and reason for return

Step 3: Receive return authorization and shipping label

Step 4: Package items securely and ship using provided label

Step 5: Refund processed within 5-7 business days after we receive your return